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Shipping and Return Policy

This Shipping Policy is for Awesome Ink, Inc. and was last updated on December 27, 2023.

1. SHIPPING AND DELIVERY OPTIONS

Domestic Shipping:
Standard (5-8 Business Days)
Express (3 Business Days)

2. PROCESSING TIME

Orders are processed within 5 business day(s) excluding weekends and public holidays. Once the item has been
handed to the delivery carrier, a tracking number will be sent to the customer.

3. CANCELLATIONS

After an order is submitted, processing begins and the order cannot be canceled. If there are questions about
canceling an order, please contact us.

4. RETURNS

Returns will be accepted within 14 day(s) from the original purchase date. Items must be returned unused and in
original condition. Some items, such as items on sale, may be ineligible for returns.

5. DELAYED ORDERS

In the case of delayed processing, customers will have the option to cancel their order for a full refund. Shipping
provider delays do not fall under the seller’s liability. For delayed orders, please first contact the shipping carrier
for the item’s status.

6. DAMAGED ORDERS

Awesome Ink, Inc. is not liable for lost or damaged products after the order has been placed in the hands of the shipping carrier. If your product has arrived damaged, reach out to us so that we may assist you in filing a claim with the shipping provider.

7. SHIPPING RESTRICTIONS

- Orders cannot be shipped to P.O. boxes.

The TSA (Transportation Security Administration) has restrictions on what items can be shipped through air
transportation in the US. As such, any unauthorized items for air shipment may require a different shipping
method.

8. CONTACT

For questions about this shipping policy, contact:
Email: kim@awesomeinksigns.com

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